Privacy Policy

This privacy policy describes how Harmony Hormone Therapy collects, uses, and shares personal information. This policy applies to information we collect when you use our website or interact with us regarding obtaining hormone treatment.

We do not collect any health information directly from you and only gather technical information and the contact details you provide to communicate with you.

What Information We Collect

We collect information in two ways:

1. Information you give us directly. For example, we collect the name, email address, and phone number you provide when contacting us to inquire about or sign up for hormone therapy services.
2. Technical information. We automatically collect certain types of information when you visit our website or interact with our communications, including:
   • Log Information: We collect browser type, operating system, the website youvisited before browsing our website, pages you viewed, and information about your use of and actions on our website.
   • Device Information: We collect the type of device you use to access our website. This can include information about the device’s software and hardware.
   • Location Information: We may collect information about your device’s location.
   • Cookie Data: We use cookie data to optimize your website experience. This may include remarketing pixels and Google Analytics data.

We only use this technical information to understand how visitors use our website and improve it. We do not use it to identify you personally or combine it with other personal information.

How We Use Your Information

We use your personal information in the following ways:

• To provide hormone treatment services you request
• To communicate with you about appointments, treatment plans, prescriptions, etc.
• To respond to your questions and comments submitted through our website or otherwise
• To analyze how users interact with our communications to improve our services
• To select content to be communicated to you based on your interests
• To improve our website based on usage data

We will not use your personal information for purposes other than those listed without your permission.

How We Share Your Information

Harmony Hormone Therapy will not share your personal information with third parties without your consent, except in the following circumstances:

• With third party service providers working on our behalf who have signed confidentiality agreements, such as our EMR system, email platform, and payment processor. We only provide them with information required for them to perform the services, and we do not allow using it for their own purposes.
• To comply with legal obligations as required by regulations, court orders, subpoenas or other binding requests from governments or law enforcement agencies.
• If we are undergoing a business transaction like a merger, acquisition, reorganization, bankruptcy, or sale of some or all of our assets. Any party that acquires our assets as part of such a transaction may continue to use your information in accordance with this privacy policy.

Your Rights and Choices

You have certain rights and choices regarding how your personal information is used. This includes:

• Accessing your personal information: You can request access to personal data we store about you. This includes obtaining copies and corrections to it.
• Deleting your personal information: You can request that we delete personal data we have collected directly from you.
• Objecting to data uses: You can ask us to stop using your personal data, including for marketing purposes.
• Obtaining your consent: For any new purposes we may develop, we will obtain your explicit consent before using your personal information in those ways.

To make a request regarding your personal data, please contact us at . We will respond within 30 days.

Security of Your Information

We take precautions, including administrative, technical, and physical measures, to safeguard your personal information against loss, theft, and misuse, as well as unauthorized access, disclosure, alteration, and destruction.

Changes to this Policy

We may occasionally update this privacy policy to comply with legal requirements and reflect improvements or changes to our services. We will notify you of any significant changes to our policy.

Contact Us

If you have any questions about this privacy policy or concerns about how we process your personal data, please contact us at .